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Too often, vital healthcare and supports services are unattainable to those who need them most. Complex enrollment processes, endless paperwork, cumbersome administrative tasks, and budget constraints are just some of the roadblocks in the way of quality delivery of health and human services nationwide.

We designed our Blue Compass suite of solutions to promote optimal health and well-being. Our distinctive blend of information technology and public health expertise help create stronger connections between communities, providers, and department staff members across the continuum of care.

We put members at the center of this support system – eliminating redundancy, communication barriers, and information silos in an array of social service arenas, including Long-Term Services and Supports (LTSS), behavioral health, substance use, child and family services, courts, homelessness, and prevention. Since our system is modular, interoperable, and easily configurable, we provide the best solution for you.

Comprehensive LTSS Case Management

Our electronic Long-Term Services and Supports (LTSS) solution is an integrated platform for streamlined application and eligibility determinations across multiple Medicaid waiver and incentive programs.

The case management platform includes:

  • Large suite of standardized assessments (e.g., InterRAI and ICAP) and plans of care
  • Automatic determination of level of care
  • Member/Family portal
  • Medicaid assurances and sub-assurances reporting compliance
  • Advanced analytics, dashboards, visualizations, and ad-hoc reporting
  • Modules for incident management, consent management, adult protective services, and more
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Substance Use Disorder Solutions

Our modular, web-based application is designed to meet the growing need to capture client services data, including outcomes and costs, in one centralized place.

The case management platform offers:

  • Integrated data repository and reporting platform
  • Electronic Behavioral Health Record
  • 42 CFR Part 2 Electronic Consent and Referral
  • Grant and Fund Management
  • Full Billing Capabilities
  • Case Management, assessment, and configured workflows
  • Justice, Courts, and Juvenile Services integration
  • Shared source model with multi-state collaboration

 

 

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Blue Compass Ancillary Services

Our suite of solutions provides administrative and integration flexibility, so Blue Compass can support evolving customer needs. Configurable modules integrate alone into existing agency IT infrastructure or can be implemented as part of our case management solutions. 

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LTSS Incident Management

Protect Medicaid HCBS members with the ability to define, track, and report critical (abuse, neglect, exploitation) and non-critical (medication errors, rights violation, falls) incidents across various programs and departments.

  • Classify incident types as high priority
  • Determine incident identifiers
  • Automates investigation and reporting workflows and business processes
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ASAM CONTINUUM™ and ASAM CO-Triage®

Provide the entire treatment team with a computer-guided, structured interview for assessing and caring for patients with substance use disorders and co-occurring conditions.

 

  • Reduce staff hours with streamlined workflows
  • Easily gain approval for payer reimbursement
  • Secure treatment funding successfully with public and commercial payers
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