Contact Us

At Acentra Health, we’re committed to making it easy for you to reach the right team—without the runaround. Whether you're a provider, a client, or someone looking to partner with us, we’ve got you covered.

Please select the option below that best describes you.

Support

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I am Looking for Program Information

 I’m a beneficiary or
client looking for
program information 

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I am a Provider

 I need help with joining the network or the provider portal. 

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I am Looking for Medicare Appeals or Reviews

I need assistance with a Medicare Appeal or Review.

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I am an EAP Member

I need information about my Employee Assistance Program.

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Solutions

innovation

Explore Strategic Partnership Opportunities

For collaboration discussions with brokers, consultants, other solution providers, and enterprise partners.

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Connect with a Solutions Expert

For state and federal agencies, health plans, law firms, employers, and other organizations interested in Acentra Health solutions.  

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Work With Us

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I am a New Vendor or Contractor

I need to complete vendor or contractor onboarding paperwork.

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I am Reporting a Compliance Concern

I want to report a compliance concern.  

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I am Verifying Employment

I need to verify employment for a former Acentra Health employee.

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Do you have a compliance concern?

Please contact us to share your concerns confidentially.

To report a compliance inquiry or incident, you can reach us by email at compliance@acentra.com or at our hotline at 1-844-945-0211.

SMS SERVICES

The Company may, from time to time, offer services that allow you to opt in to receive SMS messages. If you opt in to receive such services, you can choose what notifications you want to receive, and you may opt out of some or all services at any time by texting “STOP” or by sending message to compliance@acentra.com with the mobile number you registered with the service, your name and a request to stop receiving messages. If your mobile device is equipped with GPS capabilities, it may be possible for the Company to track your location. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Consult your plan or carrier for details.