Protecting At-Risk Populations
Blue Compass Incident Management
When incidents affecting the health and safety of Medicaid recipients go unreported, already vulnerable members of our communities are put at further risk of illness, injury, or even death.
The Blue Compass incident management module is designed to meet unique requirements for defining, tracking and reporting critical (abuse, neglect, exploitation) and non-critical (medication errors, rights violation, falls) incidents across various programs and departments. To address the diverse and often complex workflows, the configurable platform caters to the specific business rules of your organization. For example, the system can:
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Classify incident types as high priority
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Determine incident identifiers
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Adjust workflows and business processes
In addition, the application can be implemented as a stand-alone solution, integrated into existing IT systems, or included as a function-specific module within the Blue Compass comprehensive case management platform.

