Care Review
MC-Track®
Our Solution: MC-Track®

Medicaid programs have faced unprecedented changes over the past few years. From COVID unwinding to new 
CMS rules and H.R. 1, states are grappling with more stringent requirements with which their Medicaid Managed 
Care Organizations (MCOs) must comply. The increasing depth and complexity of these requirements necessitates 
increasing oversight, at a time when state budgets are tightening, and staff are stretched thin. 

States need expert guidance and robust tools to ensure their MCO partners are delivering strong program outcomes 
and compliance.

Acentra Health has been a leader in MCO oversight since 2018 with MC-Track®. Developed as an MCO-first system, MC-Track® supports the full contract lifecycle, from readiness review through performance management to program enhancement. It automates compliance, delivers real-time insights, and supports reform, enabling staff to move away from data gathering and toward strategic collaboration, and resolution.

Pharmacist

Sophisticated data models that compare MCO performance to targets, peer benchmarks, and fee-for-service results.

AI-assisted reviews that auto-compare deliverables, summarize documents, and flag gaps. 

Real-time performance tracking, alerts, and dashboards. 

Features

  • Contract Management: Ingest and store contracts and amendments, track active requirements, and add, suspend, 
    or delete items.
  • Workflow Automation: Deliverable checklists, data gathering, real-time dashboards, and alerts.
  • Centralized Portal: Secure, date-stamped communications with MCOs.
  • Reporting: Compare plan performance and identify trends to support policy and member experience improvements.

 

Ready for the Future

With 90% federal funding, states can invest in MC-Track® to ensure foundational compliance, enhanced experiences, and improved outcomes in today’s high-accountability environment. To learn more, contact us.