Testimonials

“Since the beginning of our contract with Acentra Health, they have demonstrated a commitment to building a partnership with Washington and meeting project milestones/deliverables and continuing operational needs.”

- Cathie Ott, IT Strategic Advisor, State of Washington Health Authority

“Over our 25-year partnership with Acentra Health, they’ve continually proven to be a trusted, responsive, and innovative ally in supporting West Virginia’s Medicaid program. When we needed to rapidly transition to a new Incident Management System, Acentra Health rose to the occasion and delivered a provider-friendly solution in under four months. Their ability to adapt to the evolving Medicaid landscape and meet our state’s needs—while keeping the people we serve at the center, helps our programs deliver better outcomes.”

- Cindy Beane, MSW, LCSW, State Medicaid Director, West Virginia Department of Human Services (DoHS)

“[The Provider Reimbursement Information System for Medicaid] embodies our commitment to ensuring Medicaid-enrolled Utahns have access to the vital healthcare services they deserve. The system’s modern design and intuitive interface will help reduce the administrative burden for providers so they can focus on delivering best-in-class care.”

- Jennifer Strohecker Medicaid Director; Director, Division of Integrated Healthcare, Utah Department of Health and Human Services

“Acentra Health has served as a trusted ally in early planning stages of the expansion of Medicaid benefits in carceral settings here in Oregon. Their deep experience, collaborative spirit, and persistent focus on human-centered healthcare have been integral to our state’s efforts to increase health equity for all eligible Medicaid members. We especially appreciate Acentra’s willingness to partner with all levels of the carceral system to develop relationship-focused and just care coordination for individuals leaving incarceration and re-entering their communities.”

- Kimberly Hoover, PhD, Medicaid Manager and Strategic Operations Lead, Oregon Health Authority

“[Acentra Health’s] business approach and technical expertise has enabled Michigan Department of Health & Human Services through CHAMPS (Community Health Automated Medicaid Processing System) to support the Medicaid program which has more than 180,000 providers enrolled to provide services to the over 2.5 million eligible Michigan Medicaid beneficiaries.”

- Karen Scott, MMIS Director, Michigan DHHS

“During this state of emergency, Acentra Health has completely adapted to the virtual workforce with absolutely no interruption for our providers. I have kept in constant contact with the clinical staff on day-to-day operations, even outside of ‘defined work hours’, and without the clinical support from our contract, we could not have made it through this situation. ”

- Kelli Littlejohn Newman, R.Ph., Pharm.D., Director, Clinical Services and Support, Alabama Medicaid Agency

“We are grateful to our state staff who worked with [Acentra Health] to achieve this historic accomplishment so that we can continue to bring outstanding healthcare services to Wyoming residents as efficiently as possible.”

- Jesse Springer, Medicaid Technology and Business Operations Section Manager, Wyoming Department of Health, on record-setting fastest Medicaid Enterprise Systems implementation

“In partnership with [Acentra Health], MDHHS has been successful in implementing numerous state and federal program initiatives including 4010 to 5010 transition, ICD-10 implementation, Medicaid Expansion (Healthy MI), Federal Provider Screening/Enrollment and Fee Collection, and New Medicare Card, along with the most recent successful migration of CHAMPS into the cloud.”

- Karen Scott, MMIS Director, Michigan DHHS

“This implementation fulfills a long-time vision of integrating social service and medical claims payments into one system and will improve coordination of client care across programs, "This system will help providers manage their claims better so that they can spend more time focused on care and less on paperwork.”

- Cathie Ott, IT Strategic Advisor, State of Washington Health Authority

“We needed to replace outdated technology, which was inefficient to modify and had high maintenance and operation costs. We are pleased to have met our goal of implementing a new solution quickly with very little disruption to our providers and appreciate the dedication of the state staff working on this project with [Acentra Health].”

- Teri Green, State Medicaid Agent and Healthcare Financing Division Senior Administrator, Wyoming Department of Health

“Our [Michigan] department of health & human services has been successful in implementing numerous State and Federal program initiatives including 4010 to 5010 transition, ICD-10 implementation, Medicaid Expansion (Healthy MI), Federal Provider Screening/Enrollment and Fee Collection, and New Medicare Card, along with the most recent successful migration of our healthcare platform solution into the Cloud.”

- Karen Scott, MMIS Director, Michigan DHHS

“With this full approval from CMS for the evoBrix™ Provider Management module, AHCCCS and Hawaii are now poised to be able to streamline the provider enrollment process, improve the providers’ user experience, and eliminate previous manual enrollment processes. Moving to this cloud-based solution is one more step toward modernizing the technology we use to provide health care services to the nearly 2.2 million Arizona residents and 430,901 Hawaii residents enrolled in Medicaid.”

- Kristen Challacombe, AHCCCS deputy director of business operations