About Us
WHO WE ARE

A Vital, Trusted Partner

WHO WE ARE - VideoAcentra Health brings together a deep collective of expertise across all facets with 30+ years of public sector health knowledge and experience. We deliver continued excellence through our services and solutions to produce maximum value and impact. Our power derives from our ability to integrate innovative technology with high-quality care management, quality oversight, and clinical assessment capabilities. This, combined with access to claims, encounter, provider, and clinical data, helps us create a critical longitudinal view of beneficiary and member health and social services interactions. Our goal is to help our clients unify and analyze these data sets to inform better real-time decisions, improving care and accelerating better health outcomes for our clients and the people they serve.

With an expansive network, Acentra Health requires the hard work and dedication of our 3,000 employees, 4,500+ credentialed clinicians, and 450 physicians serving on the company’s Advisory and Review panel. Together, our team of technology and business experts, skilled clinicians, and highly talented healthcare professionals work as one to help state and federal partners lead the way in achieving better health outcomes for priority populations we serve.

CMS-Certified
Solutions
CMMI Level
4 Appraisal
URAC
Accredited
HITRUST
Certified
Who We Serve

Providing Solutions & Services to Our Network

Acentra Health provides services in all 50 states, partnering with 45 state Medicaid agencies and 25 federal agencies across 12 departments. This includes:

  • Centers for Medicare & Medicaid Services
  • Department of Health & Human Services
  • Department of Health Resources & Services Administration
  • Department of Labor
  • Department of Veterans Affairs

We enhance payment and service delivery to millions of medical and social services providers, hospitals, pharmacies, equipment, and nursing homes. In total, we serve over 140 million beneficiaries nationwide. We conduct over 700,000+ assessments annually and over 10 million annual Utilization Management (UM) reviews. Our systems process over 1.8 billion claims annually (10.4 million encounters in a single day) and disburse over $48 billion in payments annually.

Graphic of the United States of America showing four statistics that Acentra Health supports including: - 140 million beneficiaries nationwide. - We process $48 billion payments annually. - We conduct over 10 million utilization management reviews annually. - We conduct 700,000+ assessments annually.
A Shared Vision and a Path Forward

Our History and Company Overview

Acentra Health, formed in 2023 by the merger of industry leaders CNSI and Kepro, combines public sector knowledge, clinical expertise, and technological ingenuity to modernize the healthcare experience for state and federal partners and their priority populations. We are headquartered in McLean, Virginia with 32 office locations nationwide and a location in Chennai, India.

1985

Kepro Founded (Keystone Peer Review Organization, Inc.)

1994

CNSI Founded (Client Network Services, Inc.)

1997

Kepro awarded first Department of Defense TRICARE Quality Monitoring contract

1998

CNSI awarded first healthcare contract with the Maryland Department of Health and Mental Hygiene

2001

CNSI develops industry’s first web-based Medicaid Management Information System (MMIS)

2004

CNSI launches nation’s first web-based Vital Records Management System

2011

Atrezzo introduced as Kepro’s new Utilization Management platform

2011

CNSI expands footprint within Federal Health IT with CMS contracts

2012

Atrezzo introduced as Kepro’s new Care Management platform

2013

CNSI launches nation’s first cloud-based, modular Medicaid System

2014

Kepro awarded initial Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) contract

2018

Kepro acquires Health Information Designs (HID)

2020

CNSI named top-rated company for the NASPO Claims Processing & Management Services’ national competition

2020

CNSI establishes multi-state Client Focus Group to influence growth and direction of the CNSI Medicaid Enterprise platform

2021

CNSI achieves CMMI Level 4 Certification

2021

CNSI and Wyoming set historic record with fastest MMIS implementation

2021

CNSI partners with the Carlyle Group

2021

Kepro acquires IMEDECS (Independent Medical Expert Consulting Services) and eQHealth

2022

Kepro featured in Microsoft CEO Satya Nadela’s Keynote at Build ’22, referencing Azure OpenAI

2022

CNSI and Kepro combine to create leading healthcare solutions company

2023

Acentra Health
Launched

The Acentra Health Difference

Shared Values Integrated into Every Interaction

Passion for Problem Solving
  • Innovative
  • Thought leaders
  • Smart
  • Proactive
Collaborative Spirit
  • Team-oriented
  • Respectful
  • Consultative
  • Cooperative
Shared Value
Nimble Execution
  • Efficient
  • Flexible
  • Responsive
  • Agile
Dedication to Excellence
  • Mission-focused
  • Determined
  • Engaged
  • Accountable
Diversity, Equity, Inclusion, and Belonging

Collectively Stronger with Our Celebrated Differences

At Acentra Health, we fully embrace differences in ethnicity, race, religion, gender, sexual orientation, age, and ability as central to our core values. We seek to educate and celebrate how our differences unite us and make us individually better and collectively stronger as a company. Diversity, equity, and inclusion power our solutions and services, everything from our culturally competent clinician services like Care and Case Management, Utilization Management, Assessments, and Prior Authorization services, to our healthcare technology innovations. Our company is better when the people we employ reflect the diversity of our clients and the people we serve.

We are proud to be a company that is dedicated to publicly funded health care and our work with state and federal government partners to address health equity. With our government clients, we place a priority on continuing to make measurable progress to improve health outcomes for underserved populations. As active collaborators and thought leaders, we also welcome all our partners to take part in our best-in-class client experience, which includes ongoing opportunities to engage with our Health Care Advisory Board, Board of Directors, and Client Focus Groups. Together, we work toward demonstrating our shared values and collective dedication to excellence, collaboration, innovation, respect, and passion for problem solving with the solutions and services we offer.

Celebrated Differences

Acentra Health In The News

Acentra Health Gives Back

Acentra Health Employees Provide Over 3,000 Hours of Volunteer Work to Promote Healthier Communities in 2024

Employee-led corporate social responsibility campaigns contributed over $332,000 in global support to improve access to food, education, healthcare services McLean, VA –...
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Acentra Health Welcomes Distinguished Public Sector Health Leaders Calder Lynch and Jami Snyder to its Healthcare Advisory Board; Appoints Julie Boughn as New Chair

Industry experts join the board of seasoned advisors offering strategic counsel on healthcare trends and policy for the company and its portfolio of state, federal, and...
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Acentra Health Appoints Ezmeralda Sager as Chief Transformation Officer

Industry changemaker to drive transformation and operational improvements in the development and delivery of the company’s healthcare products, solutions, and services ...
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