Why Atrezzo

Atrezzo Comprehensive Care Management Platforms

Atrezzo is a proprietary technology platform that facilitates users' access to data from medical records and other sources, ensures the secure and compliant exchange of this data and then integrates the relevant data into one comprehensive solution. Leading-edge technology coupled with an intuitive user experience provides a foundation for proactive care management.

Atrezzo supports an array of foundational healthcare services, including Utilization Management, Care Management, and Eligibility & Assessments, and layers in higher-level functions, including business rule processing, automated workflows, and integrated analytics and dashboards.

Designed as a modular system with an emphasis on configuration vs. customization, deploying new client instances can be done with ease and does not require additional IT resources.

Acentra Health - Accelerating Better Outcomes

Enabling providers and care teams to proactively identify and engage at-risk members

Atrezzo enables care team collaboration and coordination across these core foundational services:

  • Eligibility & Assessments: Incorporate customizable rules- or task-based instruments to dramatically streamline assessments of waivers and program eligibility.
  • Care Management: Track activities and outcomes at key member care points to empower better coordinated, more comprehensive care.
  • Utilization Management: Ensure each member is using the right resources in the right ways at the right times — automatically.

Machine learning-based risk stratification tools, coupled with standard assessment instruments, social determinants of health (SDOH) data, and utilization history, trigger automated workflows so care team members can focus on the most impactable members.

Make informed decisions with data transparency

Atrezzo puts transparency at the forefront, making it quick and easy to access deep, rich member-level data, including:

  • Health intelligence data lake that allows for end-to-end data ingestion, processing, management, and reporting to generate reports quickly and effectively across data sources with no impact on system performance
  • Data combined across all Acentra Health data sources and integrated with our clinical data warehouse to provide comprehensive, customizable reports and analysis
  • Web-based tableau server dashboards that provide on-demand, 24/7 access to dashboards and data visualizations

Streamline service authorizations

With Atrezzo, you can easily manage a member’s benefits at the point the service helping you:

  • Manage costs by automatically managing the number of services authorized to not exceed benefits
  • Achieve consistent outcomes (and reduce appeals) via interfaces with standard-of-care criteria from InterQual and/or Milliman Care Guidelines
  • Reduce administrative burdens and drive faster response times and faster treatment

Track member care in one place

When you use Atrezzo, you capitalize on a tool designed to help you manage each member’s complete continuum of care:

  • Access a complete, start-to-finish view of a member’s clinical path, from utilization management to long-term care
  • Get real-time and historical insights that help decrease duplicative or inappropriate care
  • Run reports, through a fully integrated reporting function, that helps keep everyone informed and on point

Point, click, and control smarter
 member care with Atrezzo

Each time you have to bolt on a new clinical management solution to accomplish key tasks, you introduce new dependencies and risks. As a single source of truth for each member’s care, Atrezzo provides critical visibility into members’ complete clinical pictures over time. So you can spend less time training, integrating, and troubleshooting disparate systems and more time advancing and optimizing clinical care outcomes.

What Our Clients Say

I like to use [Atrezzo] because it is fast, and the response time is also fast. The people are courteous and willing to help you solve problems.

— Comment from a recent provider satisfaction survey

… implementation was a smooth and collaborative process. [Acentra Health's] staff are always responsive and professional and work to meet our needs.  Trainings were simple and our members remain well informed.

— Director of Clinical and Regulatory Services, Florida Health Care Association  

…the mobile app is coming along great. This is a nice new product that [Acentra Health] will be able to market to new clients. Well done! The staff all seemed to be very pleased.

— Senior Program Manager, Quality Compliance

What Differentiates Atrezzo?

Comprehensive & Flexible
Compliant & Secure
Mobile Friendly
Cost Efficient
Highly Automated
Agile Configuration
Smart Analytics
Faster Implementations
Comprehensive & Flexible

Comprehensive and Flexible

Atrezzo provides a comprehensive set of tools to facilitate independent, impartial evaluation of care and support an array of healthcare services including utilization management, care management, and wellness. Features and functionality are tailored to individual provider needs.

Compliant & Secure

Compliant and Secure

The solution is built on modern Microsoft technology and is HIPAA, NIST, SOC2 Type 2, and ISO 27001:2013 compliant.

Mobile Friendly

Mobile-Friendly

Atrezzo is mobile-friendly for easy access from tablets and phones. Specialized apps for completing field assessments and medication reconciliation include offline access capabilities for areas with no Wi-Fi or internet service.

Cost Efficient

Cost Efficient

Acentra Health’s ownership of Atrezzo means lower costs for our clients. Without expensive licensing, maintenance, and modification costs of a third-party system, full platform ownership allows for significant savings that are passed along to Acentra Health partners. Atrezzo is built to help reduce duplicative care where appropriate, reducing costs for providers and members.

Highly Automated

Highly Automated

Atrezzo is workflow- and rules-driven to enable automated authorization approvals and optimized review cycles. This enhances member and provider satisfaction through timely processing and increased reliability and standardization.

Agile Configuration

Agile Configuration

Changes are driven largely through point-and-click configuration enabling a rapid response to changing contract requirements. Enhancements are completed by the same professionals who developed Atrezzo and have intimate knowledge of system complexities and dependencies.

Smart Analytics

Smart Analytics

Atrezzo includes a comprehensive set of data analytics and dashboards including quality measures, productivity, clinical data, caseloads, task queues, and utilization history. Providers can gain additional insight using a fully integrated Reporting & Analytics module that keeps key stakeholders informed and up to date. Dashboard reports range from individual member history to comprehensive insight across populations, and historical reports on care team activity, to proactively forecasting member risk.

Faster Implementations

Faster Implementations

Atrezzo’s modular design means that business rules are separate from the application. Business rules are maintained through an integrated management portal and can be rapidly configured for both initial configuration and ongoing updates based on program changes. This results in less complexity, shorter implementation timelines, and lower total cost of ownership.

Atrezzo by the Numbers

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38 active client contracts supported with 56 lines of business spread across those contracts

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Over 6,670,000 providers with over 20,400,000 locations are represented across all lines of business

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More than 423,000 UM cases, 193,000 CM cases, 271,000 assessments, and 933,000 UM service lines were created in 2020

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19,000 providers are actively enrolled in our Provider Portal, accounting for over 65,000 provider users

Eligibility

Since 2011, nearly 2,000,000 recipients/members have received a service processed in Atrezzo

cases

Over 7,380,000 cases of all types (UM, CM, Assessment) are stored in Atrezzo

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Acentra Health's solutions and services can benefit your organization.

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