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Acentra Health's innovative consumer engagement suite protects vital information while allowing members access to their 
data to make important healthcare decisions. Our configurable solutions provide members with an interactive, user-friendly 
interface to access their health data, view health plan choices, and set up notifications. Healthcare programs that utilize a mobile 
app can provide beneficiaries with access to healthcare data through a seamless third-party integration, using FHIR® compliant APIs. 
Acentra Health's interoperable solution enables HL7® FHIR APIs to connect patients with claims, encounters, preferred drug lists, 
claims-derived clinical data, and provider directories.

Elevate the member healthcare experience

As part of the member services solution set, Acentra Health’s My Health Portal allows members to quickly register and manage their health data, accessing a comprehensive overview of Medicaid eligibility and benefits. The My Health Button mobile app gives beneficiaries greater control over their health outcomes by providing on-the-go access to healthcare benefits, provider information, health tracking, and important communications.

Enable patient health information exchange
and ensure CMS regulation compliance with
payer data expertise

Another component of the member services solution set, Acentra Health's interoperability solution enables patient-centric health information exchange between payers, patients, and providers. Most importantly, the solution puts them in charge of the decisions around sharing their healthcare data using FHIR APIs compliant with CMS Final rule 9115-F rule. Designed to meet HL7 FHIR and USCDI standards, Acentra Health’s interoperability solution is cloud-native and fully managed to ensure effective, rapid implementation and maintenance. Claims and encounter data such as Explanation of Benefits (EOB), enrollee identifiers, dates of service, payment information, enrollee cost-sharing, and provider remittances are aggregated into a single interface.

Key

Utilize turn-key solutions 
and components to implement within 
the appointed CMS deadline

Documentation

Access payer claims data 
securely from any third-party 
application

Recruit

Locate patient medical 
histories using demographics 
and payer claims

Providers

Provide fee-for-service 
consumers with provider choice 
through a directory of healthcare 
professionals

Implement Patient

Implement patient admission, 
discharge, and transfer event 
notifications

Compliance

Allow members to see 
their eligibility across federal 
and state payer data

My Health Portal

My Health Portal allows members to easily register, access, and manage their health data for a comprehensive overview of Medicaid eligibility and benefits. Built on Acentra Health’s evoBrix X™ platform, this web-access member portal encourages beneficiaries to become actively engaged in choosing providers and treatment preferences. Beneficiaries can better manage their healthcare options, including chronic condition care and preventative treatments.

  • Quickly alert members to changes in their program status or communication with notifications
  • Provide beneficiaries access to their data in several languages, configured to service area demographics
  • Show claim statuses in real time to help members better plan for services covered by federal and state programs
Healthportal

My Health Button

The My Health Button mobile app provides real-time channels for consumer engagement and personal health management to beneficiaries to improve health outcomes. Members can view their details, program benefits, authorized providers, qualifying diagnoses, Women, Infants, and Children (WIC) food and nutrition benefits, and locate new providers anywhere. Acentra Health’s mobile app can provide programmatic suggestions through patient tools such as health questionnaires and health behavioral information, ultimately helping to drive better patient health outcomes.

  • Make authorized changes, view claims statuses and electronic health card, and request a physical health card replacement
  • View demographics, providers, benefits, program eligibility, and insurance on a mobile app
  • Track health status, learn about healthy behaviors to reach goals, and determine health risks from previous diagnoses data
Healthbutton
My Health Portal
Healthportal

My Health Portal

My Health Portal allows members to easily register, access, and manage their health data for a comprehensive overview of Medicaid eligibility and benefits. Built on Acentra Health’s evoBrix X™ platform, this web-access member portal encourages beneficiaries to become actively engaged in choosing providers and treatment preferences. Beneficiaries can better manage their healthcare options, including chronic condition care and preventative treatments.

  • Quickly alert members to changes in their program status or communication with notifications
  • Provide beneficiaries access to their data in several languages, configured to service area demographics
  • Show claim statuses in real time to help members better plan for services covered by federal and state programs
My Health Button
Healthbutton

My Health Button

The My Health Button mobile app provides real-time channels for consumer engagement and personal health management to beneficiaries to improve health outcomes. Members can view their details, program benefits, authorized providers, qualifying diagnoses, Women, Infants, and Children (WIC) food and nutrition benefits, and locate new providers anywhere. Acentra Health’s mobile app can provide programmatic suggestions through patient tools such as health questionnaires and health behavioral information, ultimately helping to drive better patient health outcomes.

  • Make authorized changes, view claims statuses and electronic health card, and request a physical health card replacement
  • View demographics, providers, benefits, program eligibility, and insurance on a mobile app
  • Track health status, learn about healthy behaviors to reach goals, and determine health risks from previous diagnoses data

Data Interoperability

Acentra Health's consumer engagement suite of solutions are connected 
by the Secure Data Health Exchange. Whether beneficiaries choose 
a web-based solution like My Health Portal or My Health Button 
mobile app, the Secure Data Health Exchange ensures that their 
healthcare account data, benefits, and authorization information 
is easily accessible. The Secure Data Health Exchange supports 
member-centric solutions that evolve with the ever-changing 
healthcare landscape.

  • Payer-agnostic solution with pre-configured data intake templates 
    based on CPCDS, HIPAA EDI, and FHIR standard
  • Comprehensive views of benefits, member coverage, and 
    provider data
  • FEDRAMP-compliant hosting and HIPAA-eligible services 
    with end-to-end, multi-layered data security
What Our Partners Say About Acentra Health

"We needed to replace outdated technology, which was inefficient to modify and had high maintenance and operation costs. We are pleased to have met our goal of implementing a new solution quickly with very little disruption to our providers and appreciate the dedication of the state staff working on this project with [Acentra Health]."

— Teri Green | State Medicaid Agent and Healthcare Financing Division Senior Administrator, Wyoming Department of Health

"With this full approval from CMS for [the evoBrix™ Provider Management module], AHCCCS [Arizona] and Med-QUEST [Hawaii] are now poised to be able to streamline the provider enrollment process, improve the providers’ user experience, and eliminate previous manual enrollment processes. Moving to this cloud-based solution is one more step toward modernizing the technology we use to provide health care services to the nearly 2.2 million Arizona residents and 430,901 Hawaii residents enrolled in Medicaid.”

— Kristen Challacombe | AHCCCS deputy director of business operation

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