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Built for Medicaid and Medicare

Acentra Health's evoBrix® X Medicaid Enterprise System supports electronic data interchange (EDI) and paper submission for professional, institutional, and dental claims and encounters. Our processing enables administrators to oversee enrollment and view capacity by service area and contract. Administrators can more easily process exceptions, manage contracts, fine-tune rates, submit edits and adjustments, and view overall payment summaries to clients and providers. Our automated adjudication engine can be tailored to your program's needs and can send processed claims for payment and flag claims needing further review.

evoBrix X has consistently earned CMS certification, back to day one of operations, with zero CMS findings and has been implemented in 19 months, the fastest on record. Learn more.

 

Acentra Health’s eCAMS® Health Care Engine (HCE) is our federal solution, a  rules‑driven claims adjudication platform designed to deliver fast, accurate, and compliant processing for medical, dental, and pharmacy claims. Designed to support complex public sector healthcare environments, eCAMS HCE fully complies with with HIPAA EDI, CMS payment guidelines, and ACA prompt‑payment requirements. 

eCAMS HCE is backed by an established Authority to Operate (ATO) in secure federal data centers and supports deployment in FedRAMP‑authorized environments, including AWS GovCloud. Its advanced analytics and AI‑driven tools detect fraud, waste, and abuse in real time, while the configurable RuleIT™ engine drives near‑100% auto‑adjudication with high accuracy.

With an intuitive provider portal, integrated enrollment and credentialing workflows, and robust interoperability (HL7, FHIR, X12, NCPDP), eCAMS HCE gives federal agencies a low‑risk, high‑performance platform built for transparency, accountability, and mission success. Learn more.

1.8 B

Claims processed
annually

+ 98 %

Claims auto
adjudicated

5.4 M

Providers utilize
our claims system

Claims & Encounters

Quickly Process Claims and Accurately Track Encounters

evoBrix X automatically validates claims and encounters by comparing their data to a comprehensive claims reference database. The system allows transactions to be processed with precision, sending payment justification documents to providers automatically. evoBrix X empowers your team to determine and maintain benefits, service areas, schedules, and performance indicators for your program. You can evaluate and administer contracts, rates, capacity, enrollment, schedules, capitation payments, and more.

Fast, flexible, and efficient, evoBrix X unites regulatory policies with program specifications on a secure, modular, scalable platform to process billions of claims and payments for participants annually.

Secure, Protected Participant Data Intake, Visualization, and Reporting Aligned with MITA Standards

Doc Icon

Access a variety of 
pre-populated reports that can be 
customized to your needs

Configure Icon

Configure care services, enrollment, and payments with a business process 
wizard to reduce redundancies

Risk Claim Icon

Set prior authorization criteria to flag high-risk claims for additional review before payment

Contracts Icon

Modify contract rules, including carve-out services and FQHC/RHC capacities

Automate Icon

Automate rate factor changes and calculations for nimble adjustments to program payouts

Core Claims and Managed Care Module

The Core Claims and Managed Care module seamlessly accommodates both Medicaid Fee-for-Service (FFS) and managed care scenarios. Built on the powerful evoBrix X platform, the module is designed for volume and performance demands of large-scale claims and encounters processing and payments.

Benefits:

  • Combine transactional data, analytics, and intelligent workflows for clear oversight
  • Create automated workflows in our purpose-built rules engine that make approval, suspension, and denial decisions in seconds
  • Generate 820 and 834 HIPAA X12 mandated formats for managed care plan enrollments and benefits, as well as 834 HIPAA X12 mandated formats for remittance advice
Core Claims

Claims Adjudication

Acentra Health's rules-based engine provides a CMS-compliant framework to automate adjudication processes. This allows simple, no-code entry of new and updated claims processing rules created from policy, mandates, and program-specific business logic. As a result, administrators can incorporate policy changes in a timely manner to meet legislative needs. Moreover, the rules engine has the capability to shadow price encounter claims to allow for better oversight of managed care contracts.

Benefits:

  • Establish checks prior and during the validation phase to actively prevent denials
  • Verify member and provider eligibility to ensure approval of genuine claims
  • Avoid cost recovery from duplicate claims and service/benefit conflicts
  • Contains thousands of pre-configured business rules, pricing rules, industry standard edits, and audits
Claims
Core Claims and Managed Care Module
Core Claims

Core Claims and Managed Care Module

The Core Claims and Managed Care module seamlessly accommodates both Medicaid Fee-for-Service (FFS) and managed care scenarios. Built on the powerful evoBrix X platform, the module is designed for volume and performance demands of large-scale claims and encounters processing and payments.

Benefits:

  • Combine transactional data, analytics, and intelligent workflows for clear oversight
  • Create automated workflows in our purpose-built rules engine that make approval, suspension, and denial decisions in seconds
  • Generate 820 and 834 HIPAA X12 mandated formats for managed care plan enrollments and benefits, as well as 834 HIPAA X12 mandated formats for remittance advice
Claims Adjudication
Claims

Claims Adjudication

Acentra Health's rules-based engine provides a CMS-compliant framework to automate adjudication processes. This allows simple, no-code entry of new and updated claims processing rules created from policy, mandates, and program-specific business logic. As a result, administrators can incorporate policy changes in a timely manner to meet legislative needs. Moreover, the rules engine has the capability to shadow price encounter claims to allow for better oversight of managed care contracts.

Benefits:

  • Establish checks prior and during the validation phase to actively prevent denials
  • Verify member and provider eligibility to ensure approval of genuine claims
  • Avoid cost recovery from duplicate claims and service/benefit conflicts
  • Contains thousands of pre-configured business rules, pricing rules, industry standard edits, and audits

Managed Care Administration
and Encounters Claims Processing

Acentra Health's evoBrix X technology performs accurate, rapid encounter claims processing. Our team of technology professionals design our managed care program administration solutions to adhere to current requirements and your future needs. Your administrators can view impacts to enrollments and capitation payments as potential updates occur to programs, contracts, and rates.

Alleviate administrative burden: enable self-service, reduce paper, and improve revenue cycle times
Lower development and maintenance costs with low-code to no-code configuration management
Create service-based enhancement payment configurations to improve provider relationships
Give eligible members enrollment choices and re-assignment options to increase overall satisfaction
Administration Care

Approved Supplier Partner Of NASPO ValuePoint

Acentra Health is a supplier partner of the MMIS Provider Services and Claims Processing and Management modules for state Medicaid programs.

 

Frequently Asked Questions (FAQs)

What is Acentra Health’s Claims & Encounters solution, and who is it for? 

A Claims and Encounters solution helps state Medicaid programs process large volumes of claims quickly and accurately. It is built for state agencies handling fee-for-service (direct payments to providers) and managed care plans. Acentra Health’s Claims and Encounters solution automates steps, speeds up work, boosts accuracy, and meets federal rules.


What are "encounters" in Medicaid, and how does your solution handle them? 

Encounters are records from managed care plans showing services given to members (instead of the state paying each service directly). Our solution processes them fast and accurately, with checks and balances.


How does Acentra Health’s Claims and Encounters solution reduce denied claims and admin work?  

Built-in rules and checks catch issues early, like eligibility errors or duplicates, and determine approvals or denials in seconds. This reduces denials, avoids later recoveries, and lets state teams update policies independently, with minimal need for IT support.


Does Acentra Health’s Claims and Encounters solution support managed care and follow privacy rules?  

Yes. It works for both fee-for-service and managed care. It creates required electronic files for enrollments, benefits, and payments while meeting federal privacy standards (HIPAA). It adds self-service tools, reduces paper, and improves payment accuracy and member choices.


What key benefits will my state see with Acentra Health’s Claims and Encounters solution?

Better data visibility, faster accurate processing, lower update costs, quick policy changes for new laws, and stronger ties with providers and members.  

What Our Partners Say About Acentra Health

"We needed to replace outdated technology, which was inefficient to modify and had high maintenance and operation costs. We are pleased to have met our goal of implementing a new solution quickly with very little disruption to our providers and appreciate the dedication of the state staff working on this project with [Acentra Health]."

— Teri Green | State Medicaid Agent and Healthcare Financing Division Senior Administrator, Wyoming Department of Health

"With this full approval from CMS for [the evoBrix™ Provider Management module], AHCCCS [Arizona] and Med-QUEST [Hawaii] are now poised to be able to streamline the provider enrollment process, improve the providers’ user experience, and eliminate previous manual enrollment processes. Moving to this cloud-based solution is one more step toward modernizing the technology we use to provide health care services to the nearly 2.2 million Arizona residents and 430,901 Hawaii residents enrolled in Medicaid.”

— Kristen Challacombe | AHCCCS deputy director of business operation