URAC accreditations and CMMI Level 3 appraisal demonstrate the company’s commitment to continuous improvement processes for delivering better health outcomes and greater value
McLean, Va. – April 30, 2025 – Acentra Health, a technology and health solutions and services company dedicated to accelerating better outcomes for its government and commercial healthcare clients and the populations they serve, announced today that it has earned URAC accreditation in Health Utilization Management and Case Management and has been appraised at Maturity Level 3 of the Capability Maturity Model Integration (CMMI) V3.0 for Development in State and Federal programs. These third-party designations underscore Acentra Health’s use of standardized, repeatable processes to deliver healthcare solutions and services that improve health outcomes and meet nationally recognized benchmarks for quality, consistency, and efficiency.
“State and federal government healthcare agencies are under immense pressure to improve outcomes, serve growing populations, and manage costs,” said Todd Stottlemyer, CEO of Acentra Health. “At Acentra Health, we hold ourselves to the highest standards of excellence to help our clients meet those demands. Our URAC accreditations and CMMI Level 3 appraisal reflect our company-wide commitment to delivering clinical services and technology solutions that drive measurable value, strengthen program and payment integrity, and ultimately improve lives.”URAC is the nation’s leading independent accrediting organization focused on advancing healthcare quality and patient safety through its accreditation and certification programs. Acentra Health’s URAC accreditations in health utilization management and case management validate that the company’s clinical services align with evidence-based care standards for care coordination and review, and that it complies with state and federal regulations to ensure individuals receive high-quality care in the most appropriate setting.
“Healthcare organizations that achieve URAC accreditation have demonstrated a commitment to following rigorous standards of quality and accountability for enabling better patient outcomes,” said Shawn Griffin, MD, President and CEO of URAC. “We are pleased to recognize Acentra Health with accreditations in Case Management and Health Utilization Management for their dedication to continuous improvement and focus on ensuring patients receive appropriate, high-quality care.”
CMMI is a globally recognized framework for improving business performance through process optimization. Acentra Health’s Maturity Level 3 appraisal confirms that the company applies well-defined, repeatable processes for developing and delivering its healthcare products and solutions with consistent, predictable performance outcomes. Acentra Health’s appraisal was conducted by a CMMI Institute-approved partner.
“Acentra Health’s commitment to quality, efficiency, and security is at the core of every product, solution, and service we deliver," said Meghan Harris, President and Chief Operations Officer, Acentra Health. "These designations provide independent assurance to our clients that Acentra Health delivers high-quality solutions that enhance efficiency, improve outcomes, and support cost-effective healthcare delivery across state and federal programs."
For more than 30 years, Acentra Health has been providing quality-focused care management services, including case management and utilization management. The company conducts more than 22 million utilization reviews annually and is one of the largest non-insurance providers of utilization management services in the United States. In 2024, Acentra Health maintained a 95%-member satisfaction rate across its continuum of care management services. In its 2024 software implementation satisfaction survey, 9 out of 10 respondents said they would recommend Acentra Health.
In addition to its recent URAC and CMMI designations, Acentra Health maintains several industry recognitions for quality and data security, including:
- URAC Independent Review Organization Accreditation for its IMEDECS independent medical review division.
- URAC Disease Management Accreditation for chronic disease prevention, detection, and intervention.
- ISO 9001:2015 Certification, a globally recognized quality management system standard, confirming adherence to continuous improvement practices and client-focused delivery.
- HITRUST Certification, providing independent verification that the company’s eQSuite® and Independent Medical Expert Consulting Services, Inc. (IMEDECS) adhere to strict data security, privacy, and compliance requirements.
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