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  • Solutions
    • Provider Solutions
      • Provider Screening & Enrollment
      • Provider Engagement Services
    • Claims & Encounters
      • Claims Processing & Adjudication
      • Financial Management & Reporting
      • Member Services
    • Clinical Eligibility
      • Level of Care Assessments
      • Preadmission Screening & Resident Review (PASRR)
      • Behavioral Health Needs Assessment 
      • Application Processing Center
      • Assessments & Clinical Eligibility
    • Care Management
      • Absence Management
      • Carceral Care
      • Care Coordination
      • Pharmacy Management
      • Utilization Management
    • Quality & Compliance
      • External Quality Review (EQR) 
      • CMS Waiver Oversight
      • Standard of Care Review
    • Employee Assistance Program (EAP)
      • Employee Assistance Program (EAP)
  • Technologies
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Blog

Guide: A Client-First Approach to Enhance the Medicaid Member Experience

October 24, 2024 – In today’s digital age, enhancing the client experience is key for any organization. It’s especially important in public heal...
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Case Studies

Wyoming MMIS Implementation Case Study

September 10, 2024 – Wyoming MMIS Implementation Case Study The Wyoming Department of Health faced the challenge of replacing its aging legacy Med...
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Blog

Transforming Healthcare: Inside Utah’s Medicaid Modernization Journey

September 09, 2024 – With more than 74.6 million enrollees, Medicaid is one of the largest healthcare programs in the U.S. Yet, outdated systems p...
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Blog

Get More From Your Health Assessments Through the Power of Stakeholder Engagement

September 03, 2024 – An Expert’s Guide for State Medicaid Agencies Stakeholder engagement isn’t just a buzzword: it’s the starting point for any M...
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Blog

4 Ways Medicaid Agencies Can Improve Customer Service & Member Satisfaction

August 29, 2024 – Strategies to Enhance Member Experience Through Proactive Communication & Cutting-Edge Support Solutions Effective custom...
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Blog

Health Equity in Medicaid Administration

August 27, 2024 – Ensuring Fairness in Healthcare to Address Social Determinants of Health Health equity is essential in Medicaid administratio...
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Case Studies

The Center for Applied Technology at the Census Bureau

July 14, 2024 – The United States Census Bureau faced significant challenges with vertical silos across centers of excellence preventing prop...
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Case Studies

Michigan Department of Health and Human Services MMIS

July 12, 2024 – The Department of Health and Human Services in Michigan (MDHHS) needed to scale its Medicaid Management Information System (M...
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Case Studies

Download Now: Wyoming MMIS Implementation Case Study

June 03, 2024 – Download Now: Wyoming MMIS Implementation Case Study Gain valuable insights from Wyoming's pioneering Medicaid Management Inf...
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