Insights

Explore Utah’s successful Medicaid modernization journey through rigorous testing, change management, and strategic partnerships.

Discover how effective stakeholder engagement can transform Medicaid health assessments, driving better decisions and program success.

Learn how Medicaid agencies can boost member satisfaction with proactive communication, multichannel support, and customer service training.

Explore strategies for ensuring health equity in Medicaid, addressing SDOH, and tailoring care to diverse populations.

The Washington State Health Care Authority processes more than $8 billion dollars annually in provider payments. Provider payments had been processed analog with paper forms and telephonic data transfer for 3 decades, causing overpayment and duplicate payments.

The United States Census Bureau faced significant challenges with vertical silos across centers of excellence preventing proper data and communication flow. To address these issues, the Census Bureau created the Center for Applied Technology.

The Department of Health and Human Services in Michigan (MDHHS) needed to scale its Medicaid Management Information System (MMIS) platform and related business applications after Medicaid expansion and the Affordable Care Act.

The Department of Health and Human Services in Michigan (MDHHS) needed to scale its Medicaid Management Information System (MMIS) platform and related business applications after Medicaid expansion and the Affordable Care Act.

Stress management is a key part of your mental health. Learn more about six evidence-based tips to help manage stress and combat burnout.