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WHO WE ARE

Improve Clinical Assessments to Provide 
Members with the Care They Deserve

providers-1

3,000+

Licensed Clinicians

application

700,000+

Annual Assessments

readiness-evaluation

98.8%

Assessment Accuracy

Every patient’s journey is unique. It’s how well you understand this journey that determines if you deliver the best care possible. The key to grasping this critical piece of the care puzzle? The clinical assessment.

A clinical assessment does more than just collect a patient’s medical history. It provides a full picture of their day-to-day experiences navigating their care – including struggling with food and housing insecurity, getting consistent rides to appointments, and keeping track of medications.

Once you have this full picture, you can go beyond simply addressing symptoms. You can create programs that improve outcomes and reduce costs – while delivering a better experience for your members and providers. You can create member-centric programs that improve outcomes, enhance experiences, and reduce the administrative burden for patients and providers.

You can change lives. But you cannot do it alone.

For more than three decades, Acentra Health has been dedicated to improving the clinical assessment process. Our person-centered approach was designed by clinicians, for clinicians, ensuring that every aspect is tailored to the complexities and needs of your priority populations. Today, we’re the trusted partner for 45 State Medicaid agencies – driving a deeper understanding of your members and accelerating better outcomes for the people you serve.

Quadruple Aim graphic showing the four focus areas that feed into the overall clinical assessments process: - Enhancing the Member Experience - Reducing Costs - Improving Outcomes - Elevating the Clinician Experience

90

Net Promoter Score

2.5 M

Clinically-focused Calls

1 Second

Average Hold Time

99 %

Member Satisfaction Rate

WHAT WE DO

Deliver Critical Assessment Services
That Lead to Improved Outcomes

Our approach to clinical assessments helps your members access the right care, at the right place, at the right time. With a commitment to equity, transparency, and continuous improvement, we provide the highest level of services for your programs, providers, and members.

Acentra Health provides services and support for:

Female Doctor Reviewing Medical Documents While Standing In The Consultation

Recommended Resources

Wyoming Case Study
Case study

Wyoming Department 
of Health's MMIS 
Implementation

Provider and patient reviewing documentation.
Insights

Acentra Health 
Clinical Assessments Hub

Clinical Framework
Guide

Clinical Assessment 
Framework

Recent Announcements

Oregon Health Authority Selects Acentra Health to Implement a Division of the State’s 1115 HRSN Medicaid Waiver Demonstration

This multi-phase demonstration is the first in the U.S. to introduce Medicaid funding for interventions that address health outcomes related to health related social needs ...

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Acentra Health Honored as an AWS Champion for Digital Transformation in the Public Health Sector

Company is the only public health sector-focused technology partner recognized as an AWS Champion for its use of cloud-native solutions to improve efficiency and outcomes ...

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Acentra Health Awarded a $298 Million Contract Renewal from the Centers for Medicare & Medicaid Services to Continue Improving Care Quality for Medicare Beneficiaries

The company has established the largest geographic footprint of any CMS-contracted partner for beneficiary and family centered care-quality improvement services, serving...

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