Clinical Assessment Services for
Your Medicaid Population
Optimize the assessment process
to drive better outcomes.
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WHO WE ARE
Improve Clinical Assessments to Provide
Members with the Care They Deserve
3,000+
Licensed Clinicians
700,000+
Annual Assessments
98.8%
Assessment Accuracy
Every patient’s journey is unique. It’s how well you understand this journey that determines if you deliver the best care possible. The key to grasping this critical piece of the care puzzle? The clinical assessment.
A clinical assessment does more than just collect a patient’s medical history. It provides a full picture of their day-to-day experiences navigating their care – including struggling with food and housing insecurity, getting consistent rides to appointments, and keeping track of medications.
Once you have this full picture, you can go beyond simply addressing symptoms. You can create programs that improve outcomes and reduce costs – while delivering a better experience for your members and providers. You can create member-centric programs that improve outcomes, enhance experiences, and reduce the administrative burden for patients and providers.
You can change lives. But you cannot do it alone.
For more than three decades, Acentra Health has been dedicated to improving the clinical assessment process. Our person-centered approach was designed by clinicians, for clinicians, ensuring that every aspect is tailored to the complexities and needs of your priority populations. Today, we’re the trusted partner for 45 State Medicaid agencies – driving a deeper understanding of your members and accelerating better outcomes for the people you serve.
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90
Net Promoter Score
2.5 M
Clinically-focused Calls
1 Second
Average Hold Time
99 %
Member Satisfaction Rate
WHAT WE DO
Deliver Critical Assessment Services
That Lead to Improved Outcomes
Our approach to clinical assessments helps your members access the right care, at the right place, at the right time. With a commitment to equity, transparency, and continuous improvement, we provide the highest level of services for your programs, providers, and members.
Acentra Health provides services and support for:
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Recent Announcements
Oregon Health Authority Selects Acentra Health to Implement a Division of the State’s 1115 HRSN Medicaid Waiver Demonstration
This multi-phase demonstration is the first in the U.S. to introduce Medicaid funding for interventions that address health outcomes related to health related social needs ...
Acentra Health Honored as an AWS Champion for Digital Transformation in the Public Health Sector
Company is the only public health sector-focused technology partner recognized as an AWS Champion for its use of cloud-native solutions to improve efficiency and outcomes ...
Acentra Health Awarded a $298 Million Contract Renewal from the Centers for Medicare & Medicaid Services to Continue Improving Care Quality for Medicare Beneficiaries
The company has established the largest geographic footprint of any CMS-contracted partner for beneficiary and family centered care-quality improvement services, serving...