Discover how states are advancing care for the most vulnerable populations by leveraging person-centered assessments, long-term services and supports (LTSS), and coordinated crisis response models to deliver the right care, at the right time, in the right place. This session highlights practical strategies to improve outcomes, reduce unnecessary institutionalization, and strengthen care delivery across Medicaid programs.
What you'll learn:
- How assessments enable better Medicaid outcomes:
Understand how tools like PASSR and comprehensive assessments help identify risk earlier, guide level-of-care decisions, and ensure individuals receive appropriate, person-centered services.
- How home and community-based services (HCBS) improve care and reduce costs:
Explore how LTSS and waiver programs support independence, enhance care coordination, and deliver cost-effective services in the least restrictive setting.
- How coordinated crisis response improves children’s behavioral health:
Learn how innovative models—like West Virginia’s centralized crisis response—accelerate assessments, streamline access to services, and improve outcomes for children and families in crisis.
Participants
- Verlon Johnson, Chief Government Relations & Corporate Affairs Officer, Acentra Health
- Ellen Olsen, LCSW, MBA, Vice President of Operations, Acentra Health
- Nancy Sullivan, MAJ, Lead Executive Director, Acentra Health