Join this engaging panel discussion to gain expert insights into how modern utilization management is evolving to meet new regulatory demands while improving care delivery. Hear directly from state and industry leaders as they explore how data, technology, and collaboration are transforming prior authorization processes, reducing administrative burden, and enhancing transparency across Medicaid programs.
What you'll learn:
- Key Regulatory Updates & Challenges:
Understand the impact of CMS interoperability and prior authorization rules, including new timelines, reporting requirements, and transparency mandates—and how states are preparing for implementation.
- Implementation Strategies & Innovations:
Learn how states and partners are leveraging data-driven decision-making, automation, and portal enhancements to streamline workflows, improve provider experience, and optimize utilization management practices.
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The Role of AI & the Future of UM:
Explore how artificial intelligence is being applied responsibly to support clinical decision-making, increase efficiency, and maintain accountability—while keeping clinicians at the center of care delivery.
Participants
- Andrea Browman, RN, BSN, Vice President of Care Management, Acentra Health
- Katrina Etter, DNP, RN, CMCN, Director of Clinical Operations, Indiana Family & Social Services Administration (FSSA)
- Sean Harrison, EVP, Chief AI & Analytics Officer, Acentra Health