Chief Business Services Officer 

Balajee Sethuraman is Chief Business Services Officer for Acentra Health and leads the company’s delivery and services organization. Balajee is a transformative leader with exceptional experience scaling global teams, improving operational performance, and driving digital innovation.

Sethuraman brings nearly 30 years of senior executive experience across the healthcare and technology sectors. His background includes leadership in services, product development, and platform solutions, with a consistent track record of strengthening client relationships and enhancing productivity across globally distributed teams.

Sethuraman joined Acentra Health from Emids, where he was President & Managing Partner, driving growth within the digital health company’s payer and provider businesses. As Chief Operating Officer, he led the transformation of delivery, engineering, and Centers of Excellence functions. He previously held leadership roles at Highmark Health, Cognizant, and IBM, where he helped organizations design scalable service models and guide large teams through complex change initiatives.

Sethuraman holds a Bachelor of Engineering degree from Bangalore University and an MBA from the Sri Sathya Sai Institute of Higher Learning.